Login help
If you cannot access your account, include the email address you use for ThingyTracker and whether you are using the website or mobile app.
How can we help?
ThingyTracker is being built to make finding your things feel calmer, quicker and less dependent on memory. If something is not behaving as expected, send us the details and we will help.
Email support@thingytracker.onlineFor account deletion requests, please use the dedicated account deletion instructions so we can handle the request safely.
Inventory help
For item, location, photo, QR label or loan questions, tell us what you were trying to do and what happened instead.
Voice assistant help
If Alexa cannot find an item, include the phrase you used and the item name so we can check the lookup behaviour.